Captain's Quarters Resort

I stayed here in July2025 with my 5 kids in a 2 bedroom suite had no issues they had a blast they even made friends over the days of us being there. They had everything I needed to cook inside the room, Walmart is nearby so we were able to get last minute items for the kids. Lord to do within walking distance. Parking was a bit of a hassle but not a big deal.

The staff is awesome. We called the front desk about needing a light bulb and they were there in under 5 minutes. They needed to fix the sliding door. The maintenance man was there in under 5 minutes and fixed the door in under 30.

We love captain quarters. Our room was nice and clean. Beautiful slide view. The only reason I gave a four star is bc the elevator was broken on one side. And it was extremely hot while waiting on one elevator. Also they are under construction so it’s very limited parking. But u would definitely recommend staying there

This resort is nice for families for sure! We had a great time! The guards and maintenance staff were informative and nice! The check-in process was accurate and quick! However, it was hard to get an answer from the front desk at sundown when we tried to call! Our flooring inside the rooms were very moist and slippery; Very humid in there! The fridge could have been cleaned properly as well as one the beds! It wasn’t bad though! 8.5 out of 10 experience … The view and amenities by itself is a 10/10!

After a long, 10 hour drive to the beach my girlfriend and I were greeted with the warmest welcome by Marie. From the time we walked in the door to when we received our keys, the drive felt like it didn’t even happen. Marie was sweet, personable, she gave so much information for our trip. Words can’t describe the service we were given when we walked in! Because we were early, we had to wait for our room until 4. But Marie and JANEL did their due diligence to try to get us in earlier. And they did exactly that, with a smile included. I will now be back here every year specifically because our trip could start seeing the both of them. Highly, highly recommend staying at Captains Quarters!

I was really concerned about booking here after reading reviews about bed bugs, but it was the only place available through RCI partnership so we took a chance. The place, in summer of 2025, is under massive construction so it's incredibly ugly from the front. The noise didn't wake us up at all - I specifically asked to be above the floors they'd be working on though, and the a/c running constantly makes a great white noise machine. The check in is across the street at the Loco Gecko restaurant, which went pretty smoothly until she gave us a room that hadn't been cleaned by housekeeping. We had frozen foods melting in the car and when I finally found my way out of the multi-elevator maze and multi-floor parking garage, I was annoyed. So I negotiated an upgraded room to the junior two bedroom suite for a steep discount. She haggled me a bit but we found our way and the kids were happy to have real beds and not a Murphy bed and pull out couch. The negative part is those suites face the street and you only get a partial ocean view, but we got two balconies so it was totally fine with me. I could still sit on the balcony and drink my coffee each day and see enough ocean to take in its beauty and wonder. As far as the bugs, this is NOT TRUE. I even spoke with a local lady who works and lives here year round who used to work for the health Dept. She said when folks 'get kicked out of hotels for not obeying their rules, the first thing they do is go on Google and write bed bugs in a review because they know it will hurt their business.' So folks are focused on revenge for their own bad behavior. She told me this hotel is "immaculate" and other than their system screw up with hospitality, the new room was beautiful and spacious, including prompt towel service and a full kitchen. My biggest complaint is the SAND EVERYWHERE. But they give you tiled floors and a broom so you can sweep daily if you like. The pools are ok - not the most crystal clear but were being cleaned while we were in them. I do have a huge complaint about the $40/night resort fee to cover the cost of those pools. That was an extra fee I wasn't expecting and at the same price as Great Wolf Lodge, you would expect a much more pristine water experience. But no lifeguards, just a few small pools and hot tubs. The beach access directly from the hotel is amazing. No more walking miles with all that heavy beach stuff. Last thing is the parking garage is free!! I was afraid I would get charged but it's included.

There is construction to remodel the building after a fire about a year ago but the staff is amazing. The rooms are some of the nicest I have stayed in at Myrtle Beach with several sizes and options. Multiple pools and hot tubs avaliable so you are not stacked in with 30 or 40 people trying to share. They have 2 lazy rivers on for toddlers and one for everyone else both indoors, a large children's splash area, and an arcade.

Room was nice , we got a king size ocean view , they were renovating so the noise from that wasn’t very convient early in the mornings , the arcade was very fun and we overall had a great time ! Pools could definitely be cleaned and better taken care of but had fun kid activities and definitely would stay again .